Our Philosophy.

Servicing & Repairs.



Hand made clocks.

Frequently Asked Questions.

Contact Us.

Wessex Place 127 High  Street Hungerford Berkshire RG17 0DL

Telephone: 01488 682277 Freefone: 0800 5870921


Hungerford, Berkshire

- - - - - - 3 Year guarantee on all work and sales - - - - - - -  Home visits - - - - - -




Servicing & Repairs

These are the questions we are asked most often about servicing and repairs.  Click on each question to find out our answers.

How often should I have my clock serviced?


What do you do in a service?

How much will it cost?

Do you give a guarantee?

Do you make home visits?

What do I do next ?


What do you do in a service?

All our servicing is based on a holistic approach.  The movement is dismantled and all parts are thoroughly cleaned and checked for wear.  If any wear is found this is removed before reassembly, oiling and testing.  If replacement parts are needed, these are readily available for more modern clocks.  However, for the majority of our work we make new parts by hand.  We will never just replace a part (e.g. a broken spring) without the full dismantling, cleaning and checking process.  This ensures that we give our customers the best possible service by correcting any other deficiencies while the clock is dismantled.  It is also the only basis on which we can provide a three-year guarantee.