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Frequently Asked Questions.

Contact Us.

Wessex Place 127 High  Street Hungerford Berkshire RG17 0DL

Telephone: 01488 682277 Freefone: 0800 5870921

enquiries@theclockmaker.info

Hungerford, Berkshire

- - - - - - 3 Year guarantee on all work and sales - - - - - - -  Home visits - - - - - -

Expertise

Ability

Experience

Servicing & Repairs

These are the questions we are asked most often about servicing and repairs.  Click on each question to find out our answers.

How often should I have my clock serviced?

 

What do you do in a service?

How much will it cost?

Do you give a guarantee?

Do you make home visits?

What do I do next ?

 

How much will it cost?

Customers are naturally interested in how long the servicing will take and how much it will cost.  

The answer to both these questions is that it is impossible to generalise.  Every single clock needs an individual approach and this determines both the time needed and the cost.  What we do provide is a cost estimate following an initial examination and prior to starting any work.  Once this is accepted we do our best to keep to this.      If, when the work is under way, it becomes clear that additional work is needed not allowed for in the original estimate, the customer will always be asked if they wish to proceed or have their clock returned. However, we reserve the right to make a charge for the work already carried out. We also try to give some idea of how long the work will take. Our terms and conditions can be viewed by clicking here.